Dell Worstations

Click Here to Learn More

We constantly look for the best value for our clients and the Dell9020 Ultra Small Form Factor (USFF)Units are currently the best value for the $$$.
We provide several options and will continue to find the best value for the dollar for fast and reliable workstations.

SKU: Dell-9020 Category:

Dell OptiPlex 9020

Most manageable desktop

Manage and maintain your OptiPlex 9020 with ease with the latest Intel® vPro systems management iAMT 9.x, which helps deliver seamless management even when systems are offline.Update once with Dell’s unique extension for one-tomany remote BIOS management and simplify management with image commonality across form factors.

Confidently safeguard data with Dell Data Protection software for advanced authentication and encryption, Dell Protected Workspace software for protection against the latest malware, Trusted Platform Module (TPM)2, encrypted hard drive options, and optional biometric authentication peripherals. Physical lock slot and optional lockable port cover and desk mount further help protect your system.

Dell OptiPlex long lifecycles, managed transitions, and ImageWatch™ advance look at software and hardware changes help ensure long-term stability so you can confidently plan for the future. The OptiPlex desktops are easy to service and maintain with color-coded highlight tool-less accessible system components and grip points (MT/SFF/USFF).

Rely on Dell Services to configure, deploy, manage, and support your OptiPlex desktops for their entire lifecycle, including reselling or recycling when they reach end of life.

Oustanding reliability

With a robust chassis that has undergone intense Highly Accelerated Life testing, the OptiPlex 9020 is designed for ultimate durability and reliability. Components and assembled systems are tested in order to simulate years of usage and deployments in tough conditions.

The OptiPlex 9020 is designed to seamlessly integrate into the office environment. Choose from four different chassis: mini-tower (MT), small form-factor (SFF), ultra small form-factor (USFF), and the new 9020 All-in-One (AiO) for optimized desk space and maximum performance.

Dell OptiPlex desktops are engineered to respect our planet and offer services that help minimize energy consumption and enable recycling. Dell provides select BFR/PVC-free configurations and recyclable packaging, and OptiPlex systems have a post-consumed recycled plastic enclosure and offer highly efficient power supply options.

Workforce productivity

Empower your workforce with Dell’s most powerful commercial desktop ever. Users can power through their day with up to the latest Intel® Core™ i7 processors, choice of hard drive, SSD or hybrid drives, high-speed memory options, and optional discrete graphics.

Users can connect and communicate with colleagues around the world with wireless connectivity options, microphone and headset mini-jacks for voice-over-IP, and Microsoft Lync for optimal video conferencing. Maximize productivity with intuitive design features that adapt to unique work styles, including support for up to three digital native monitors and up to four front or side USB ports.

Equip yourself with the tools to get the most out of your system with Dell’s recommended accessories.

Integrated Solutions

Protect your data from device to the cloud with Dell Data Protection | Encryption4, a single solution to protect data on PCs, mobile devices, tablets, external media, and public cloud storage. Remotely manage encryption and authentication policies from a single console, and simplify compliance with one-touch preset policy templates.

Datacentric encryption is quick and easy to deploy, and it won’t interfere. Dell systems management solutions help you simplify management, automate processes, and reduce costs. Save time with Dell automation tools to streamline deployment and configuration, and efficiently monitor, inventory and update your systems with deep integration into Microsoft System Center and Dell KACE consoles. Dell also offers ACE4 appliances to help seamlessly manage endpoints, or Dell Services can help define and implement the right client management solution for your unique needs.

Dell OptiPlex desktops can also serve as high-performance endpoints within virtual desktop environments. Dell Cloud Desktop diskless solution enable to secure data in a central location, eliminating risk of loss and help prevent theft of sensitive data. It provides a seamless computing experience with fast log-in, application consistency and performance is consistent and reliable, because all applications run locally on the Dell Cloud Desktop


Feature9020 MT/SFF/USFF Technical Specification
Processors (4)Intel® 4th generation Core™ i7/i5 Quad Core,
ChipsetIntel® Q87 Express Chipset
Operating System OptionsWe install the latest Windows 10 Professional Operating System with the latest updates installed/
Graphics Options (5)Integrated Intel® HD Graphics 4600; supports optional discrete graphics solutions from AMD and nVidia
Memory (5,6)2 for USFF; Non-ECC dual-channel 1600MHz DDR3 SDRAM, either 8GB or 16GB
NetworkingIntegrated Intel® I217LM Ethernet LAN 10/100/1000; supports optional PCIe 10/100/1000 network card, optional wireless
802.11n card
Note: the integrated Intel connection is required to support Intel® vPro™ Technology
I/O Ports4 External USB 3.0 ports (2 front, 2 rear) and 6 External USB 2.0 ports (2 front, 4 rear, except USFF – 4 rear only) and 2 Internal
USB 2.0 (MT only); 1 RJ-45; 1 Serial; 1 VGA; 2 DisplayPort; 2 PS/2 (MT/SFF only); 2 Line-in (stereo/microphone), 2 Line-out
Removable Media OptionsSupports optional optical disc drives and media card reader options
Hard Drives (7)
We give you the option of either 240GB or 500GB Solid State Hard Drives for Blazing Speeds.
ChassisOur preference is the Ultra Small Form Factor Units that are very compact but as powerful as any other chassis. We also can provide the Small Form Factor if requested.Minitower (MT)Small Form Factor (SFF)Ultra Small
Form Factor (USFF)
Dimensions14.2 x 6.9 x 16.4 /
(36.0 x 17.5 x 41.7)
11.4 x 3.7 x 12.3 /
(29.0 x 9.3 x 31.2)
9.3 x 2.6 x 9.4 /
(23.7 x 6.5 x 24.0)
Min. Weight (lbs/
20.68 / 9.413.2 /6.07.26 / 3.3
Number of Bays2 internal 3.5”
2 external 5.25”
1 internal 3.5”
1 external 5.25” (slimline)
1 internal 2.5”
1 external 5.25” (slimline)
Expansion Slots1 full height PCIe x16
1 full height PCIe x16 (wired x 4)
1 full height PCIe x1
1 full height PCI
1 half height PCIe x16
1 half height PCIe x16 (wired x 4)
1 miniPCIe connector
Power Supply8
Unit (PSU)
Standard 290W PSU Active PFC or
optional 290W up to 90% Efficient
PSU (80 PLUS Gold); Active PFC
Standard 255W PSU Active PFC or
optional 255W up to 90% Efficient
PSU (80 PLUS Gold); Active PFC
200W up to 90% Efficient PSU (80
PLUS Gold); Active PFC
We have a large selection of Dell Single or Dual Monitors. We recommend 23" - 28" dual monitors.
See the Monitors listed separately.
Keyboards: Dell USB Entry Keyboard, Dell Multimedia Pro Keyboard, Dell Smart Card Keyboard or a Logitech Wireless Keyboard
Mouse: Dell USB Optical Mouse, Dell Laser Mouse or a Logitech Wireless Mouse
Audio Speakers: Internal Dell Business audio speaker, Dell 2.0 and 2.1 stereo speaker systems available; Dell sound bar for select
flat-panel displays.
Security Options (1)Trusted Platform Module6 (TPM) 1.2, Dell Data Protection|Security Tools, Dell Data Protection|Encryption, Chassis lock slot
support, optional Chassis Intrusion Switch, Setup/BIOS Password, I/O Interface Security, optional Smart Card keyboards, Intel®
Trusted Execution Technology, Intel® Identity Protection Technology, Intel® Anti-Theft Technology, Dell Secure Works, BIOS
support for optional Computrace (7)
Systems Management
Options (10)
Intel® vPro Technology (iAMT 9.0) ) including Dell unique vPro extensions; Intel® Standard Manageability; No Out of Band
Systems Management
Ergonomic, & Regulatory
Environmental Standards (eco-labels): ENERGY STAR 5.2 qualified, EPEAT Registered (14), CECP, WEEE, Japan Energy Law, South
Korea E-standby, South Korea Eco-label (for SFF/USFF only), EU RoHS, China RoHS
Other Environmental Options: Carbon Off-set; Asset Resale and Recovery Service.
BFR/PVC Free configuration (1)
available in select regions. Please see your local representative or for specific details.
WarrantyLimited Hardware Warranty : One Year Parts, 2 Year Labor
Configuration ServicesFactory Image load. BIOS Customization. Hardware Customization, Asset Tagging and Reporting.

Discover professional class desktops at
1. OptiPlex 9020 ultra small form factor is brominated flame retardant free (BFR-free) and polyvinyl chloride free (PVC-free); meeting the definition of BFR-/PVC-free as set forth in the
iNEMI Position Statement on the ‘Definition of Low-Halogen Electronics (BFR-/CFR-/PVC-free)’. Plastic parts contain less than 1,000 ppm (0.1%) of bromine (if the Br source is from
BFRs) and less than 1,000 ppm (0.1%) of chlorine (if the Cl source is from CFRs or PVC or PVC copolymers). All printed circuit board (PCB) and substrate laminates contain bromine/
chlorine total less than 1,500 ppm (0.15%) with a maximum chlorine of 900 ppm (0.09%) and maximum bromine being 900 ppm (0.09%). Pending final validation.
2. TPM: TPM is not available in all regions.
3. Availability and terms of Dell Services vary by region. For more information, visit
4. Offering and availability may vary by region.
5. System Memory and Graphics: Significant system memory may be used to support graphics, depending on system memory size and other factors.
6. 4GB or Greater System Memory Capability: A 64-bit operating system is required to support 4GB or more of system memory.
7. Hard Drive: GB means 1 billion bytes and TB equals 1 trillion bytes; actual capacity varies with preloaded material and operating environment and will be less.
8. PSU: This form factor utilizes a more efficient Active Power Factor Correction (APFC) power supply. Dell recommends only Universal Power Supplies (UPS) based on Sine Wave
output for APFC PSUs, not an approximation of a Sine Wave, Square Wave, or quasi-Square Wave (see UPS technical specifications). If you have questions please contact the
manufacturer to confirm the output type.
9. Computrace: Not a Dell offer. Certain conditions apply. For full details, see terms and conditions at
10. Systems Management Options:
• Intel® vPro Technology – Fully vPro-capable at point of purchase; the vPro systems management option requires vPro processors. Includes support for Intel Advanced
Management Technology (AMT) 8.x.
• Intel® Standard Manageability – Fully enabled at point of purchase, the Intel Standard Management option is a subset of the AMT features. ISM is not upgradeable to vPro
technology post-purchase.
• No Out-of-Band Systems Management – This option entirely removes Intel out of band systems (OOB) management features. The system can still support in band
management. OOB management support through AMT cannot be upgraded post-purchase.
11. Limited Hardware Warranty: For copy of Ltd Hardware Warranty, write Dell USA LP, Attn: Warranties, One Dell Way, Round Rock, TX 78682 or see
12. Onsite Service after Remote Diagnosis: Remote Diagnosis is determination by online/phone technician of cause of issue; may involve customer access to inside of system and
multiple or extended sessions. If issue is covered by Limited Hardware Warranty ( and not resolved remotely, technician and/or part will be dispatched,
usually within 1 business day following completion of Remote Diagnosis. Availability varies. Other conditions apply.


The Dell OptiPlex 9020 USFF delivers everything you need to keep your workforce productive. Dell’s OptiPlex 9020 is a desktop solution designed for business productivity by delivering performance, security, and manageability. Get reliable performance with an 3rd Gen Intel Quad Core i5 or i7 Processor and 8GB or 16GB DDR3 memory. The powerful 240GB -500GB Solid State Hard drive has plenty of space to store your important date with lightning access speeds.


The options are endless with the 9020 series. Six USB 2.0 ports and 4 USB 3.0 provide more than enough connectivity power from keyboard and mouse to Bluetooth adapters and speakers. The front-panel’s USB ports make it easy to transfer photos, music, and other files to and from your digital camera and other peripheral devices. With multiple video options already available on the OptiPlex 9020, you are sure to find the one that fits your needs. If the rare occasion hits and that is not the case, this SFF PC provides 2 PCIe x16 expansion slots for a wide array of video card options.


The Dell OptiPlex 9020 provides everything you need wrapped up in a compact yet power machine. Able to fit on any desk without the hassle of taking up too much space. Perfect for people looking to utilize their desk space on what they need it for the most.


ProcessorIntel Core i5 or i7
Total Memory Slots2 - USFF
Hard Drive3.5" SATA (Upgraded to Solid State)
Expansion Slots2 PCIe x16 Half Height
Optical DriveDVD
Network ConnectionGigabit Ethernet 10/100/1000
Front USB Port(s)2 (3.0)
2 (2.0)
Rear USB Port(s)2 (3.0)
4 (2.0)
VGA Port(s)1
Serial Port(s)
PS/2 Port(s)2